Access to Expertise
Working with NovoIT and outsourcing IT will provide you with access to a team of experts who have experience in a variety of technologies and can offer insights into the latest trends and best practices. We will help you make informed decisions about which technology to invest in, how to optimize your current systems, and how to address any issues that arise. This expertise will help you stay ahead of the curve and make the most of your IT investment.
Manage your Business, not your IT
Let us take care of your IT and focus on your core business activities. Stop spending time and resources on IT tasks. By letting NovoIT handle your IT needs, you can free up your time to focus on other important areas of your business, such as sales, marketing, and customer service. This can help you improve your overall productivity and efficiency, and ultimately help you achieve your business goals more effectively.
Save Time (and money)
Outsourcing your IT support can save you money in the long run. Rather than hiring and training your own IT staff, outsourcing allows you to pay a fixed fee for UNLIMITED IT Support. This can help you avoid the high cost of salaries, benefits, and training for in-house staff. In addition, outsourcing can help you avoid the costs associated with maintaining an IT infrastructure, such as software licensing, hardware upgrades, and maintenance.
Agreed SLAs (that works!)
Customer satisfaction is our priority. We are here to ensure that your IT systems are WORKING for you to do MORE, FASTER.
Features and benefits
Focus On Running Your Business, Leave the Technology to Us
24/7/365
Monitoring
Unlimited Support
Productivity and Cloud
IT Policies & Procedures
Remote Office
Reporting & Automation
Managed IT Services For Your Business
NovoIT’s Managed IT Services are scalable, affordable and reliable.
Fixed-Fee IT Support
No more surprise bills! You get UNLIMITED support with your subscription. We really mean it!
Boosted Productivity
1 Slow PC cost your business (on average) £300 per year. That doesn’t include any downtime!
Focus on running your business, we will take care of the rest for you.
System Security
Small businesses account for 43% of cyber attacks annually and 46% of cyber attacks were small businesses with 1,000 or fewer employees.
We will ensure that your system is secured and your users trained!
Business Continuity
How much it cost average Small Business in UK to recover from successful Ransomware attack?
Most of SMB’s never recovers!
Let us help you to prepare for every possibility.
Our pricing list
Transparent Pricing. All packages come with complimentary 5-day onboarding period
All tiers
includes:
Startup
Ideal for entrepreneurs
per user per month
Premium
Ideal for Small Business
per user per month
Advanced
Ideal for Compliance
per user per month
All from Premium Plus:
Find your package! It will only take a minute
How to switch IT provider? 1-2-3 EASY!
free it audit
We will come on site and discuss your current support level, scan your network for any obvious issues and prepare a report for you, with all the information we have gathered.
Porposal
Based on our discovery, current support level and your individual needs, we will prepare a proposal. It is a simple contract with clear Terms and Conditions, without hidden fees or long term commitments!
Decision and Switch
Once we have reached an agreement, we will ask you to arrange contact with your current provider. We will drive it from here for you to ensure smooth and seamless transition.
f.a.q.
NovoIT provides managed IT services to entrepreneurs, small businesses, compliance-driven organizations, and large enterprises. We support companies across UK, Europe, Asia and Australia in achieving their IT goals.
We maintain and support modern Windows desktops and laptops.
To provide the highest-quality support in Windows environments, we require you to have Windows 11 Pro or Enterprise.
If you don’t have Windows 11, we will help you upgrade during onboarding.
Yes, it is! We stand by our commitment to total customer satisfaction, which includes offering clear terms and conditions.
On plans that offer Unlimited technical assistance, we track the hours we spend supporting your employees on their desktops, laptops, and mobile devices – but will never bill anything extra for support past your normal subscription price.
We offer truly unlimited remote support, with all in-scope services found in our General Terms & Conditions for IT Support contract. The majority of day-to-day issues can be resolved remotely, however we do have on-site technicians available when needed.
If we do need to send a technician on-site for a project, or out of scope work, a nominal dispatch fee and standard hourly rate applies.
We don’t believe in locking customers to long-term contracts! You can cancel any time by contacting us directly. We believe that our work speaks for itself and we build our business on honest relationships.
As we work with your team more and more, we can propose an annual contract with 15% discount rate.
Support license can be decreased as needed with 30days notice. Same for any licensing adjustments (unless a longer commitment for discounted price has been agreed)
You can add any license or support seat at any time.
Most likely NO! We will check your hardware during IT Audit and will give you recommendations through first report. We are huge fans of refurbished and re-used equipment, as long as it’s in good condition and is still supported.
You don’t have to purchase any hardware through us. However, we will happily provide a quotation for any equipment you may need.
Yes, all of our Managed IT Service packages are GDPR compliant and may be purchased for protected EU citizens.